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Kustomer

Website

About Kustomer

Kustomer is a customer service platform that provides businesses with a comprehensive solution for managing customer interactions. The platform is designed to unify customer data and streamline communication across various channels, including email, chat, and social media. Kustomer's key product offerings include a CRM platform that integrates seamlessly with existing business tools, enabling companies to deliver personalized customer experiences and improve service efficiency.

The company has positioned itself as a leader in the customer service industry by focusing on automation and AI-driven insights. Kustomer's platform allows businesses to automate routine tasks and gain valuable insights into customer behavior, which helps in enhancing customer satisfaction and loyalty. The platform's ability to provide a 360-degree view of the customer journey makes it a notable player in the customer service and CRM markets.

Founders

Brad Birnbaum

Co-Founder

Brad Birnbaum is a seasoned entrepreneur with a strong background in customer service technology. He co-founded Kustomer to revolutionize the way businesses interact with their customers by leveraging modern technology and data-driven insights.

Jeremy Suriel

Co-Founder

Jeremy Suriel is a software engineer and entrepreneur with a focus on building scalable technology solutions. As a co-founder of Kustomer, he has played a key role in developing the platform's technical architecture and ensuring its seamless integration with other business tools.

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Open Roles (6)

Software Enginer, Developer Experience

Mid
SaaSDevToolsRemoteNew York, United States
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Head of Digital and Content Marketing

Executive
SaaSMarketingRemoteNew York, United States
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Software Engineer, Full Stack (Senior, Staff+)

Lead
SaaSDevToolsRemoteNew York, United States
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GTM Enablement Lead

Lead
SaaSMarketingRemoteNew York, United States
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Solutions Consultant, EMEA

Mid
SaaSRemoteUK -,
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Enterprise Account Executive, EMEA

Mid
SaaSRemoteUK -,
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Overview

IndustryCustomer Service Technology
Business ModelB2B SaaS
StatusAcquired
InvestorsBattery Ventures, Redpoint Ventures, Canaan Partners

Tags

SaaS

Products

  • - Kustomer CRM
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